Legal notice

LEGAL NOTICE
Last updated: 31 August 2026
This website is operated by UGP Apparel.
This Legal Notice provides important information about the ownership and use of this website and should be read alongside our Terms & Conditions, Privacy Policy, Returns & Refund Policy and Shipping & Delivery Policy.
Business Information
Trading Name: UGP Apparel
Legal Business Name: [INSERT LEGAL NAME]
Business Address: [INSERT BUSINESS ADDRESS]
Email: [INSERT BUSINESS EMAIL]
Telephone: [INSERT TELEPHONE – IF USED]
Company Number: [INSERT IF LIMITED COMPANY]
VAT Number: [INSERT IF VAT REGISTERED]
Website & Online Store
UGP Apparel operates an online clothing and workwear store offering products including clothing, workwear, accessories and personalised garments.
Our online store is powered by Shopify.
By accessing this website or placing an order, you agree to use the website lawfully and in accordance with our applicable policies and Terms & Conditions.
Product Information
We take reasonable care to ensure that product descriptions, photographs, prices, sizes and other information displayed on our website are accurate.
However, garment colours may appear slightly different depending on your screen or device.
Garment sizing and fit may also vary between manufacturers and product ranges. Customers should therefore check the relevant size information before ordering.
Personalised Clothing & Workwear
UGP Apparel provides printing, embroidery and other garment-personalisation services.
Customers are responsible for checking the information, spelling, artwork, logos, garment sizes and other instructions supplied when placing a personalised order.
Where an artwork proof is supplied for approval, customers should check the proof carefully before approving production.
Personalised, embroidered, printed, bespoke or made-to-order goods cannot normally be cancelled or returned simply because you have changed your mind.
This does not affect your statutory rights where goods are faulty, damaged, incorrectly produced or not as described.
Intellectual Property
Unless otherwise stated, the content of this website, including UGP Apparel branding, logos, graphics, photographs, product presentation, website copy and original designs, is owned by or licensed to UGP Apparel.
Content must not be copied, reproduced, distributed, modified or used commercially without permission where doing so would infringe our intellectual property rights or the rights of another owner.
Customer-Supplied Logos & Artwork
Where you provide UGP Apparel with a logo, photograph, design, trademark, text or other artwork for printing, embroidery or reproduction, you confirm that you own the material or have the necessary permission to use and reproduce it.
You must not knowingly provide material that infringes another person’s copyright, trademark or other intellectual property rights.
We reserve the right to refuse artwork or personalisation requests that we reasonably believe are unlawful or infringe third-party rights.
Pricing
Prices and applicable charges will be displayed on our website and during checkout.
Any applicable delivery charges will be shown before an order is completed.
Where VAT applies, pricing will be presented in accordance with applicable UK requirements.
If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfilling the affected order.
Payments
Payments made through our online store are processed using the payment methods available through our Shopify checkout and associated payment providers.
Payment information may therefore be processed by the relevant payment provider in accordance with its own security and privacy requirements.
Consumer Rights
Nothing contained on this website, in this Legal Notice or in any UGP Apparel policy is intended to exclude or restrict your statutory consumer rights.
Goods supplied to consumers must meet the standards required by applicable UK consumer law, including requirements relating to satisfactory quality, fitness for purpose where applicable and conformity with their description.
Our policies operate in addition to these statutory rights.
Returns & Cancellations
UGP Apparel provides a 28-day returns policy for eligible non-personalised products, subject to the requirements contained in our Returns & Refund Policy.
Different rules apply to personalised and bespoke goods.
Please read our Returns & Refund Policy before purchasing, particularly when ordering personalised, printed or embroidered products.
Website Availability
We aim to keep our website available and the information contained on it accurate.
We cannot guarantee that the website will always operate without interruption, delay or technical error.
We may update, suspend, remove or change website content where reasonably necessary.
External Links
Our website may contain links to third-party websites or services.
UGP Apparel is not responsible for the content, security, availability or privacy practices of third-party websites that we do not operate.
Privacy & Personal Information
Personal information collected through our website is handled in accordance with our Privacy Policy and applicable UK data-protection law.
Our Privacy Policy explains what information we collect, why we use it, who it may be shared with and the rights available to you.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies necessary for functions including shopping baskets, checkout, security and account functionality.
We may also use analytics, advertising or marketing technologies.
Where consent is legally required for non-essential cookies or similar technologies, they will only be used in accordance with the choices available through our cookie-consent system.
Further information should be provided through our Privacy Policy and cookie settings.
Marketing Communications
Where permitted by applicable law, UGP Apparel may send customers information about products, promotions and services.
Customers can unsubscribe from electronic marketing communications using the unsubscribe facility provided or by contacting us.
Limitation of Liability
Nothing in this Legal Notice excludes or restricts liability where doing so would be unlawful.
Nothing in this Legal Notice affects your statutory consumer rights.
To the extent permitted by law, UGP Apparel is not responsible for losses arising from misuse of this website or circumstances outside our reasonable control.
Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, services or applicable legal requirements.
The latest version will be published on this website with an updated revision date.
Applicable Law
This Legal Notice and use of this website are subject to applicable UK law.
Any mandatory consumer rights available to customers remain unaffected.
Contact UGP Apparel
If you have a question about this website, an order or our policies, please contact:
UGP Apparel
[INSERT LEGAL BUSINESS NAME]
[INSERT BUSINESS ADDRESS]
Email: [INSERT BUSINESS EMAIL]